Last updated: July 2020
What information do we collect about you?
Information you give to us
When you register, make a purchase, place an order or request, sign up for our newsletter, respond to a survey or marketing communication, surf the Site, or use certain other Site features, it is necessary to collect personal data from you. The types of personal information we collect depend on the product or service you have with us. This includes, but is not limited to: your name, address, e-mail address, telephone number, mobile number, and credit/debit card information. We are unable to provide you with products and services if you do not provide certain information to us. You may also be asked to provide additional (non-mandatory) pieces of information such as your interests, preferences, age, gender, feedback, and survey responses so that we can better understand our customers. You can also choose to provide such information by posting on a forum or social media channel, filling out a web form or when you communicate with us. We also obtain information about you where we have the appropriate permissions to do so or as otherwise authorized by applicable law.
Information we collect automatically when you use our sites or services
In addition to information that you choose to submit to us, we automatically receive and store certain information when you visit or interact with the Site (“Usage Information”). Usage Information is stored on and accessed from your personal computer, laptop, tablet, mobile phone or other device whenever you visit or interact with our Site. Usage Information includes, but is not limited to:
- The IP Address of the site that may have referred you.
- Your IP Address
- The Web Page that you may have linked to us from, if any.
- The Product Identifier for Version and Make of Browser (e.g. Internet Explorer 4.5)
- The Operating System platform that you may be running (e.g. Macintosh or Windows)
- Search Words or Terms that are passed from a Search Engine (e.g. Google, Yahoo, or Lycos)
To learn more about these technologies and your choices, please see the section entitled Cookies and Tracking.
Information collected from other sources
We also combine your information with information we collect from third parties or public sources, including analytics providers, advertising networks, and publicly available sources.
Certain sites offer services that require you to set up an account prior to receiving such services. To create a secure account, you can use your email address and a password or, if the site offers a single-sign-on service, such as on Facebook, you will be able to register for and log-in to your account using your Facebook (or other relevant social media channel) account. If you choose to use the Facebook single-sign-on service, you are granting permission to Facebook to share certain profile information with us. This will include your name, profile picture and list of friends and any other information notified to you by Facebook prior to you completing the single-sign-on authorization process. You control what social media information you allow us to have access to using the privacy settings on the applicable social media site and any permissions you give as part of the single-sign-on authorization process.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site, or transmitted to other users of the Site or third-party sites (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site or third-party sites with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Our Site is not intended for children under the age of 13. If you are under 13, please do not provide any information to us and instead ask your parent or guardian to do this on your behalf. You must be at least 18 years of age to purchase products or services from us. If you are under the age of 18, you must ensure that your parent or guardian purchases the products or services on your behalf. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at email@example.com.
How will we use the information about you?
We will use your information for the following purposes:
- Service Access and Registration: to register you as a new customer when you purchase a product or service from us or create an account on one of our sites in order to access one of our services.
- Sales and Fulfilment: to process and deliver your order; to manage payments, fees and charges; to collect and recover money owed to us; to provide you with services you have requested from us when we collected the information from you.
- Sweepstakes, Contests, Events, Product Trials, Surveys, Awards: to enable you to participate in sweepstakes, contests, product trials, events, awards, surveys, polls and quizzes and to provide you with any prizes, products or awards as applicable.
- Business Administration, Systems and Security: to administer and protect our business and our sites such as troubleshooting, testing, system maintenance, support, reporting and hosting data; to ensure network and system security and prevent detect, mitigate and investigate fraud, security breaches and other prohibited or illegal activities; to verify your identity.
- Data Analytics: to measure the performance of our marketing campaigns (for example, analyzing open and click rates, identifying which marketing campaigns generate phone calls and what keywords users use,); to provide insight and analysis of our customers and to understand how marketing campaigns bring revenue to our business and to our business partners.
- Marketing: to provide you with marketing via email, post, telephone, SMS/text, social media and other digital channels (including Facebook Custom Audiences and Google Custom Match); to make suggestions and recommendations to you about goods and services that could be of interest to you.
- Advertising: to select and deliver advertising and content to you and measure the delivery and effectiveness of such advertising and content.
- Personalization: to personalize content, services and communications and target advertising, as further explained in Personalization and Advertising below.
- Aggregation and Anonymization: to aggregate and anonymize your data, so that we can use it to enable us to sell advertising and monitor the efficacy of our business partnerships.
- Apply for Financing: to obtain credit approval if you apply for financing through us.
Personalization and Advertising
We want the ads and content displayed on our Site to be relevant to you. Personalizing and targeting advertising, content, services and communications allows us to provide you with much of our sought-after online content for free.
We will use your information to provide you with personalized content, services and communications as well as targeted advertising on our Site and selected partner sites. We do this by matching, combining or linking the different sources of information we hold about you (e.g. linking your contact or subscriber information with your activity across our Site or by linking your activity on our Site across all your devices using your email or social media log-in details) or by creating segments based on various factors such as your age and gender, your device details or your inferred interests. We work with data management site providers to assist with this process.
We also use your information for retargeting (for example, you could see an advertisement on a partner site such as Facebook for a product that you have recently viewed on our Site).
Where we have the appropriate consents or as otherwise authorized by applicable law, we will use your information to market and advertise our products by telephone (mobile and landline when available), post, electronic messaging (including SMS and MMS), email, online or via applications.
You can always tell us that you wish to stop receiving direct marketing communications from us. But remember, if you do not want us to get in touch, you will miss out on offers.
If you would prefer not to receive direct marketing communications, simply let us know at any time by writing to firstname.lastname@example.org, or by following the opt-out instructions in the relevant communication. Please note that this will not stop you from receiving service messages from us.
What will we disclose and share with third parties?
We share your information with advertisers, ad servers, ad networks and content recommendation services to select and deliver advertising and content, and target and personalize advertising and content both on our Site and on selected partner sites. This will not include any information which directly identifies you in the real world, such as your name, email address, address or phone number. However, by interacting with or viewing an advert or content, you should be aware that the third party could make the assumption that you meet the targeting criteria used to display the advert or content. We also share your information with analytics and search engine providers to assist us in the improvement and optimization of our Site.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: allyearac.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
We could merge with or be acquired by another business. If this happens, we share the information that relates to you.
How do we protect your information?
We employ reasonable and appropriate security measures such as maintaining physical, electronic and procedural safeguards in compliance with applicable security requirements, including US federal and state regulations. Although we will do our best to protect your personal data, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our Site. Any transmission of your personal data is at your own risk and ALL YEAR COOLING is not responsible for any breach of security or for any actions of any third parties that receive the information.
How long do we keep your information?
We are required by law to keep certain information about our customers (such as financial and transaction related data) for seven years after they cease being customers for tax purposes.
Our data retention periods vary depending on the context of the services that we provide to you and our legal obligations. To determine the appropriate period for which we keep your data, we consider the amount, nature and sensitivity of your data, the potential risk or harm from unauthorized use or disclosure of your personal data, the purposes for which we process that data (and whether we can achieve those purposes through other means), and applicable legal rules, laws and requirements.
We make no claims that materials on the Site are appropriate or may be downloaded for use in locations outside the United States. Access to the Site from countries or territories where such access is illegal is prohibited. Furthermore, our databases are located in the United States. If you access this Site from outside the United States, you do so at your own risk. By sending us your data, you consent to its transfer to and storage within the United States. Those who access the Site from outside the United States do so on their own initiative and are responsible for compliance with local laws, rules and regulations.
Our Security Policy
Our Site is hosted in the United States of America and we conduct all of our business from our office located in the USA. We have taken steps to build our Site using industry-standard encryption and authentication tools to protect the security of your personal data. When we collect your personal data through our Site, we will encrypt your personal data before it travels over the Internet using industry standards as establishing for conducting secure online transactions. We also use industry standard technologies such as secure routers and fire walls to make sure that your personal information is safe. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.
We strongly urge you to protect any password you may have for our Site and not share it with anyone. You should always log out of our Site when you are done using it, especially if you are sharing a computer with someone else or are using a computer in a public place.
We may also use IP addresses and web server log files to analyze trends, administer the Site, track user’s movement, identify keywords customers use to find us, and gather broad demographic information for aggregate use. Additionally, in areas of the Site requiring registration or account signup, we may use this information from time to time to monitor the Site for unregistered users or security purposes, although we take no responsibility to do so. Information of this type may be combined with cookies or other sources of information for these purposes.
You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser’s help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other websites may be diminished and some features may not work as intended.
We also may use these technologies to collect information about your online activities over time and across third-party websites (such as Google or Facebook) or other online services, such as for behavioral tracking. Because there is not yet a common understanding of how to interpret Do Not Track (“DNT”) Signals, nor a common definition of “tracking”, we do not currently respond to DNT Signals.
The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Site according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Site.
Both you and ALL YEAR COOLING agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party.
IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. All such Disputes shall be exclusively submitted to JAMS (www.jamsadr.com) for binding arbitration under its rules then in effect in the FLORIDA before one arbitrator to be mutually agreed upon by both parties.
Choice of Law and Forum
How to contact us
If you have any questions or comments about this Privacy Statement or if you would like us to update information we have about your information or your preferences, please contact us by clicking on the Contact Us link located at this Site, or by writing us at:
1345 NE 4th Ave Fort Lauderdale, FL 33304